• Over 14 years of Experience in Domestic BPO Industry.
• 1997 - Started as the 1st Captive Consumer Durable call center when Godrej Appliance had joint venture with GE
• 2002 - Established as Lawkim Upstream Contact Management Pvt. Ltd., a joint venture company between Lawkim Pvt. Ltd. (a Godrej enterprise) and Upstream, a division of the US travel major- Rosenbluth International
• 2006 - In December, Lawkim Upstream Contact Management Ltd was rechristened ‘Godrej Upstream Limited’.
• 2008 - Godrej upstream Limited had under gone Management Buyout and was named as Eureka Outsourcing solutions Limited
• Managing a wide array of verticals across process which Includes Telecom, Financial services, Insurance, Travel, Consumer Durables etc.

Eureka prides in contact center services & principles experienced from the former relationship with Godrej Group who are more than a century in existence. Eureka develops business architecture to deliver innovative solutions, customization with best in breed technology, designing education programs based on indigenous & pragmatic system, creating library of knowledge manifested across industry, cultivating expertise prototypes over specialized processes which assist to multiply at a cost effective & emerging across Pan India.

Eureka is a point of reference for telemarketing & teleservice across BPO & KPO segments for the services offered to Insurance, Banking, Telecom, Real Estate, Retail, Manufacturing, FMCG, Motor, Hospitality etc…segments & partnering with leading brands for their success.